• Give us the details by phone, e-mail or fax, or by sending a web request or XML transfer file
• We’ll enter the information into a work order and assign a vendor or technician to fix the problem
• After they’ve solved your issue, we’ll close the work order and arrange follow-ups if necessary

Satisfied customers include Canada Post Corporation (CPC), Canadian Broadcasting Corporation (CBC), ISL Engineering and SNC-Lavalin Nexacor (Bell Canada). We provide after-hours support to Ontario Realty Corporation (ORC) and Public Works and Government Services Canada (PWGSC), and we are the back-up provider for Brun-Way Group and Greater Toronto Airport Authority (GTAA).

Accounts Payable
Processing your invoices

Our Accounts Payable department can help you reconcile and process your invoices so you can focus on other important areas of your business. We deliver accurate, timely results that enable you to make business planning decisions based on the most up-to-date information.

To use our services:

• Arrange for your vendors to send their invoices directly to us
• We’ll match them to work orders, verify and post batches, and forward lists of approved payments to your disbursement provider

Satisfied customers include Brun-Way Group, Canada Post Corporation (CPC), Canadian Broadcasting Corporation (CBC), CanCap Pharmaceutical Ltd., Greater Toronto Airport Authority (GTAA), Public Works and Government Services Canada (PWGSC) and SNC-Lavalin Nexacor (Bell Canada).

Computerized Maintenance Management System
Scheduling preventive maintenance

Preventive maintenance can extend the lifespan of your facilities, and ensure that infrastructure and industrial assets continue to operate at peak efficiency. The Computerized Maintenance Management System generates work orders, based on the technical manager’s schedule, so that preventive maintenance occurs on time, every time.

When you sign on with us:

• We’ll contact vendors and technicians and enter the information they provide about what work is due when
• We’ll scan this information into our database so you have a permanent back-up

Our department oversees approximately 100,000 assets across Canada. Satisfied customers include Canada Post Corporation (CPC), Canadian Broadcasting Corporation (CBC) and SNC-Lavalin Nexacor (Bell Canada).

Integration Services
Reporting your data

The Integration Services department is responsible for collecting and analyzing statistics and metrics to help facilities managers track and manage their data. We handle all change management requests – from adding new vendors to shifting business units – and direct requests to the appropriate people.

Satisfied customers include Brun-Way Group, Canada Post Corporation (CPC), Canadian Broadcasting Corporation (CBC), Ontario Realty Corporation (ORC), Public Works and Government Services Canada (PWGSC) and SNC-Lavalin Nexacor (Bell Canada)